Privacy Policy

Our Privacy Policy

At Crown Catahoulas, we respect your privacy and are deeply committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, submit inquiries, or adopt a puppy through our platform. We believe in complete transparency and want you to feel confident knowing your personal information is handled with care and respect.

1. Information We Collect

We gather specific information to provide a smooth adoption experience and continuously improve our services:

Personal Information

  • Full name and contact details (email address, phone number).

  • Information submitted through adoption applications, contact forms, or direct messages.

  • Transaction history, including purchase details and payment verification methods.

  • Records of communications, emails, and customer support interactions.

Technical & Usage Information

  • IP address and general geographic location.

  • Browser type, device identifiers, and operating system.

  • Site navigation data, including pages viewed, links clicked, and time spent on our site.

2. How We Collect Information

We collect data through the following methods:

  • Direct Interaction: Information provided when filling out contact forms, completing adoption applications, or communicating directly with us.

  • Automated Technologies: Technical usage data gathered automatically through cookies and browsing metrics.

  • Trusted Partners: Data received from secure payment processors, web analytics providers, and essential service tools.

3. How We Use Your Information

We process your personal information to:

  • Respond to inquiries and evaluate puppy adoption applications.

  • Process payments, issue health guarantees, and arrange safe puppy transportation.

  • Enhance site functionality, user navigation, and overall platform security.

  • Send essential updates regarding active litters, waitlist placements, or scheduling.

  • Fulfill legal, tax, and administrative obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies and Web Analytics

Our website utilizes standard cookies and tracking tools to ensure proper site performance, remember user preferences, and analyze traffic patterns through services like Google Analytics. You can disable or adjust cookies through your web browser settings at any time, though some features of the site may function differently as a result.

5. Sharing Your Data

Your information is shared strictly on a need-to-know basis under the following circumstances:

  • Service Providers: Trusted third-party partners who assist in operating our website, processing payments, or coordinating transport services.

  • Legal Requirements: When required by law, court orders, or governmental regulations to protect our rights, safety, or property.

All data sharing is executed securely and limited strictly to legitimate business operations.

6. Data Security Practices

We implement robust administrative, technical, and physical safeguards to keep your personal data secure, including encrypted transactions and restricted access controls. While no digital transmission over the internet can be guaranteed 100% secure, we take every reasonable measure to protect your data against unauthorized access, loss, or misuse.

7. Retention of Information

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, service your adoption account, or comply with statutory record-keeping regulations.

8. Your Rights & Choices

Depending on your location, you may have the right to access, update, correct, or request the deletion of your personal data held in our systems. To exercise any of these rights, please reach out to us through our Contact Page.

9. Protection of Minors

Our website and services are intended for adults aged 18 and older. We do not knowingly collect or request personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us immediately so we can remove it.

10. Updates to This Policy

We may periodically update this Privacy Policy to reflect changes in legal regulations or operational practices. Revised versions will be posted on this page with an updated effective date.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is managed, please contact us directly through our Contact Page. Thank you for trusting Crown Catahoulas.